"We've always done it that way..." said inefficient people everywhere!
How to you know your processes are inefficient?
Most processes are put in place to ensure a consistent outcome or mitigate a risk. Processes are great, but like anything they need to be regularly reviewed and updated. This can be difficult for the people who created or have lived with them for a long time; it’s a form of institutionalisation. A view from the outside is the easiest way to spot quick wins.
We’ve worked with a variety of businesses, all of whom had processes which were outdated, overly complicated or inefficient. Signs that your processes could be inefficient include: